Last updated 02/08/23 with Cogito 23.01 SP1

What's New

Personalized Coaching v3 (hidden behind a feature flag)

Bug Fixes

• Meeting goal color from now on accurately reflects cases when agents have met their goals

Conversation AI (hidden behind a feature flag)

Bug Fixes

• Team leads no longer encounter problems when playing back previous calls
• Completed Calls are now properly loading